| Mosaix PDS User Group
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| Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System. |
| Oz Call Centres
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| Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide. |
| Telecoms Virtual Library
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| Resource links for the call center industry. |
| Advanced Call Centre Consulting
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| (CA) - Offers contact centre technology and workforce management consulting. Features project management, strategic planning, cost benefit analysis and cost reduction studies. |
